How to cancel ChatGPT Plus

At a glance

FactAnswer
Where to cancelWeb dashboard
Steps5
Time neededAbout 2 minutes
Difficultyeasy
RefundsOpenAI states subscription fees are non-refundable. You can still ask for a refund if you think you were charged by mistake, and approved refunds usually land in 5 to 10 business days.
Cancel beforeCancel at least 24 hours before your next billing date to avoid the next charge. There is no annual plan to worry about — Plus is billed monthly at $20/month.

Data last updated 2026-09-18. Checked by the LemSubs research team.

ChatGPT Plus cancellations are handled by the web dashboard and take about 2 minutes. Difficulty: easy.

Steps to cancel ChatGPT Plus

  1. Log in at chatgpt.com
  2. Select your profile icon, then "Settings"
  3. Open "Billing"
  4. Under "Cancel plan", select "Cancel"
  5. Make sure you are signed in with the same email or single sign-on you used to buy the plan, or you will not see the billing page

Official cancellation page: https://chatgpt.com/

Cancel in the right place

Signed up on chatgpt.com

  1. Profile icon -> Settings -> Billing -> Cancel plan -> Cancel

Signed up in the iOS app

  1. Cancel through your Apple subscriptions, not in ChatGPT

Apple takes the payment, so only Apple can stop it.

Signed up in the Android app

  1. Cancel through your Google Play subscriptions

ChatGPT Business

  1. Profile icon -> Workspace settings
  2. Open the "Billing" tab
  3. Open the "Manage plan" dropdown
  4. Select "Cancel subscription"

Refunds, timing and access

QuestionAnswer
Refund policyOpenAI states subscription fees are non-refundable. You can still ask for a refund if you think you were charged by mistake, and approved refunds usually land in 5 to 10 business days.
Billing cutoffCancel at least 24 hours before your next billing date to avoid the next charge. There is no annual plan to worry about — Plus is billed monthly at $20/month.
Access after cancellingYour cancellation takes effect the day after your next billing date, so you keep Plus features until then. Deleting your ChatGPT account also cancels the subscription and stops future billing, but deletion is permanent. If you no longer have access to the email you signed up with, OpenAI support can cancel it for you — they will ask for that email, the last four digits of the card, and the date of your most recent payment.
Third-party billingApp Store and Play Store purchases are billed by Apple or Google. Cancel in that store or the charge keeps coming even though ChatGPT shows no active plan.

Before you cancel

Subscription fees are non-refundable, so cancel before the renewal rather than after. If you subscribed in the iPhone or Android app, the web cancel button will not stop the charge.

Checked against

Last verified: 2026-08-04.

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