How to cancel Netflix
At a glance
| Fact | Answer |
|---|---|
| Where to cancel | Web dashboard |
| Steps | 5 |
| Time needed | About 1 minute |
| Difficulty | easy |
| Cancel before | Cancel any time before your next billing date. If you cancel mid-period you keep watching until that period ends. If your account is already on hold, cancelling closes it straight away. |
Data last updated 2026-09-18. Checked by the LemSubs research team.
Netflix cancellations are handled by the web dashboard and take about 1 minute. Difficulty: easy.
Steps to cancel Netflix
- Open netflix.com/cancelplan (the "Manage your membership" page) and sign in if asked
- Tap or click "Cancel"
- Tap or click "Finish Cancellation" to confirm
- Check netflix.com/BillingActivity to see the exact date your account closes
- Change your password and tick "Sign out of all devices" so nobody in the house can restart it
Official cancellation page: https://www.netflix.com/cancelplan
Cancel in the right place
Billed by Netflix (card or PayPal)
- netflix.com/cancelplan -> Cancel -> Finish Cancellation
No cancel option shown
- Open netflix.com/account and look under "Membership"
- Follow the link there, or contact the payment partner named on that page
This happens when a TV, phone, or broadband provider bills your Netflix for you.
Just want a break
- netflix.com/account/membership/cancel -> choose to pause instead
Paused for 1 month, then it charges again by itself.
Refunds, timing and access
| Question | Answer |
|---|---|
| Billing cutoff | Cancel any time before your next billing date. If you cancel mid-period you keep watching until that period ends. If your account is already on hold, cancelling closes it straight away. |
| Access after cancelling | You will not be charged again unless you restart the account. You keep watching until the end of the billing period you already paid for, and netflix.com/BillingActivity shows the exact closing date. If you have a gift card or promotional balance left, Netflix keeps running until that balance is used up. Switching to a TV or broadband package that includes Netflix? Do not cancel — link the account instead and you keep your profiles, My List, and downloads. |
| Third-party billing | If a cable, mobile, or broadband company bills your Netflix, the cancel button may not appear. You have to cancel through them. |
Before you cancel
Signing out of Netflix or deleting the app does not cancel anything. The cancel page is the only way to stop the billing.
Retention offers you should expect
- Pause your membership for 1 month instead of cancelling — Netflix charges your normal plan price again automatically when the month is up
- Downgrade to the cheaper ad-supported plan instead of cancelling
Alternatives to Netflix
- Hulu
- Apple TV+
- Free trials of Disney+
Checked against
- Netflix Help: How to cancel Netflix — https://help.netflix.com/en/node/407
Last verified: 2026-08-04.