Hiatus review
At a glance
| Fact | Answer |
|---|---|
| Pricing | Premium $9.99/mo; negotiation takes % of savings |
| Our rating | 6/10 |
| Category | Bill & Subscription Assistant |
| Best for | US users who want someone else to negotiate bills for them. |
| Not for | Users outside the US, privacy-focused users, or people who want an actual tracker. |
| Verdict | Focused on bill negotiation and cancel-for-you services — subscription tracking is a supporting surface. |
Data last updated 2026-08-13. Checked by the LemSubs research team.
Hiatus's core business is human-assisted bill negotiation: you hand over the account, they call the provider, and take a share of any first-year savings. That's a real service and it does save real money on cable, internet, and phone bills for people who dread those calls.
The app layer detects subscriptions from linked accounts and offers cancel-help flows. Recent iterations lean more heavily into the negotiation and refund-hunting side of the business, with the tracker itself feeling like a lead surface for those services rather than a product in its own right.
Compared to peers like Rocket Money, Hiatus is smaller and less polished; compared to a pure tracker, it is more transactional and more oriented toward one-off wins than long-term portfolio management. There's no household split, no arbitrage detection, no refund-window watching, no per-seat SaaS view.
Use Hiatus when you specifically want someone else to call Comcast for you. Use a dedicated tracker if you want to actually manage a subscription portfolio.
What works
- Human negotiation team saves real money
- Cancellation assistance included
- Bank-connected detection
- Refund-hunting is a real service
What does not
- Negotiation cut can be large
- Bank connection required
- Tracker is a lead-generation surface
- Thin on portfolio-level intelligence
Scores by area
| Area | What we found | Score |
|---|---|---|
| Bill negotiation | Real humans, real savings | 8/10 |
| Cancel-for-you | Handles vendor call for you | 7/10 |
| Tracker depth | Feels like a lead surface | 5/10 |
| Privacy | Requires bank read-access | 3/10 |
| Non-US coverage | US-first product | 3/10 |
| Portfolio intelligence | Not the focus | 4/10 |
Best for
US users who want someone else to negotiate bills for them.
Not for
Users outside the US, privacy-focused users, or people who want an actual tracker.
Frequently asked questions
How much does Hiatus keep from negotiated savings?
A percentage of first-year savings, similar to competitors — expect roughly 30-40% depending on the plan.
Does Hiatus work outside the US?
It is US-focused. Most services are tuned to US providers.
How does it compare to LemSubs?
Hiatus is a bill-negotiation service; LemSubs is a subscription tracker with portfolio intelligence and no bank connection.